How to Report an Emergency

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Please fact check, edit, cite references and remove this notice when the article has been improved. You may also comment on the discussion page. Notice added on 2008-01-17.


When a fire or any emergency occurs, it's important that you report it immediately. It's sometimes difficult to keep from getting excited, but it's easier to think clearly when you remain calm. The emergency number '9-1-1 can be used to call for help from fire, paramedics or police/sheriff departments throughout the United States.


[edit] Steps

  1. Dial 9-1-1 to report any emergency (if you are located in the United States). The dispatcher from the local Emergency Communications Center will answer the call. Tell the dispatcher the type of emergency you have. The dispatcher will ask you for the following additional information:

    • The address and city where the emergency is occurring. If you live in an apartment or condo, be sure to give the unit number. The name of the complex is also helpful.
    • The nearest cross streets to your address.
    • The phone number you're calling from.
  2. Try to speak slowly and clearly, if you can, because you may be very scared and nervous. Remain on the line with the dispatcher unless they tell you otherwise. The dispatcher can help you handle the situation by telling you what to do until emergency responders arrive. If possible, send someone outside to the front of your residence to guide the Police to your location of the emergency situation.
  3. Never dial 9-1-1 unless you have a real emergency to report. The time wasted by firefighters, medical personnel, and police officers responding to false alarms could cost the life of someone who really needs their help. Instead, call 411 or your local information number, if you need non-emergency information.
  4. Understand that if the emergency is a fire, do not stay in the house. Leave immediately, and call 9-1-1 from a neighbor's house. Fires spread quickly so do not hang around.


[edit] Tips

  • Many firefighters have been seriously injured or killed in traffic collisions while responding to false alarms.
  • Intentional false alarms are illegal and punishable by fines and/or jail time.
  • When you have to dial 9-1-1, you will be very nervous and find it difficult to even remember your cross streets or your address. Write all this information down on paper, and attach it to the wall where the telephone is. This way you can read off the information the dispatcher asks you.


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