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Retired BBF Moderator Posts: 4,840 Join Date: Aug 2004 Location: Ottawa, Ontario, Canada Model: Bold Carrier: Rogers | HOWTO: BlackBerry As Modem For Laptop
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Mark Rejhon | ||||
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Retired BBF Moderator Posts: 4,840 Join Date: Aug 2004 Location: Ottawa, Ontario, Canada Model: Bold Carrier: Rogers | Frequently Asked Questions: Q: Can I Dial My ISP? A: No, you cannot and you should not. You should use the existing Internet connection that is built into the BlackBerry, which is accessed by simply dialing *99# .... You can probably access your ISP email normally, regardless, though. Q: Will It Cost Money To Stay Connected? A: You can stay connected 24/7 without any airtime charges. It's the amount of data you download that matters. BlackBerry is always-on and it costs nothing to simply idle in a connected manner, if you're not running any software. Make sure Windows Updates are disabled for dialup connections, as you don't want Windows to gobble up bandwidth. Q: What Data Download Charges Will I Incur? For some carriers such as Rogers, the data charges will come out of the same existing BlackBerry plan that is used for email and web browsing. If you are on an unlimited data plan, be very careful! For example, Rogers Unlimited has a hidden 25 megabyte softcap on the Unlimited plan. AT&T charges separately for data. Some carriers are very generous with their unlimited plans; so you may never run into trouble. T-Mobile charges $29.99 extra for truly unlimited data. Other carriers may charge more (up to $150 for unlimited data). Other carriers will hit you with extra charges even on an unlimited plan. Surfing through the laptop will no doubt consume data more quickly. Instant message chats do not take much bandwidth, while heavy web surfing will gobble a lot of your data. Q: I have BES. Can I use data over my BES connection instead of carrier data? A: You can do this by using Shark Modem instead, at MobiShark Online Blackberry Store: Blackberry as a modem. This is third party modem software that can bypass several limitations of the modem software built into the BlackBerry. Q: Why Use A Laptop? A: A laptop is still useful for occasional untethered use for things BlackBerry cannot easily do inexpensively for the average user, such as grabbing a forgotten PowerPoint presentation from your home desktop computer via remote control, or running a proprietary application. Chatting via instant messaging is a lot more fun on a regular laptop keyboard if you're parked at a Starbucks or sitting on a 3-hour train trip. You can also write your occasional 2-hour-long supersized email reply by laptop keyboard instead of BlackBerry thumb keyboard. You can easily send Microsoft Office attachments directly from your laptop. Even from hotel while travelling. Some web pages will not load on the BlackBerry itself. Online banking. Etc. Q: I use Cingular. It doesn't work! A: It works now, but it is tricky to set up at first. You have to telephone Cingular and ask for these line items to be added to your Cingular bill, if it does not already show up on your Cingular bill, called "Wireless Internet Express" and "Wireless Internet Express Data Connect": Quote:
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Q: I get an Error 692 when I try to connect! A: This problem is because the BlackBerry is not visible as a modem to the computer. Please make sure that the instructions are followed correctly. If necessary, upgrade your handheld OS to 4.2 and your BlackBerry Desktop to 4.2. This will increase your chances of full modem functionality. Q: I get an Error 628 when I try to connect! A: Several causes exist, but the most common cause is when the BlackBerry is manually added as a "Standard 56000 Modem". Re-add it as a "Standard 33600 Modem" instead. For more information, see Solving Error 628 and 692. Q: I get an Error 718 when I try to connect! A: This problem happens most often on Cingular and T-Mobile. It looks like you may have a DNS server issue. You may need to manually configure your DNS servers. To configure, follow these steps: Quote:
Q: I use ACMEMobility Inc. What Special Config String Do I need In Step 8? A: In order to create a custom initialization string, you need to read this APN Settings link. For Step 8, replace the "XXX" in this string with the APN listed in the APN Settings document. Quote:
Q: I tried that on another carrier. It doesn't work! Test some non-web Internet applications on your BlackBerry first, such as Verichat. Configure your Options->TCP settings. Your carrier needs to support TCP/IP without need for MDS. If other applications such as Verichat or WebMessenger do not yet work on your BlackBerry, you will have to look at other alternatives such as getting BES hosting. Q: I use Vodafone, which is supposed to work. It doesn't! A: Your carrier may have APN disabled for your phone. You may need to give them a phone call and ask them to add the Access Point Name (APN) to your phone number for Internet access on your cellphone. Please look up the APN Settings and then call your carrier and tell them the APN you want added for Internet access on your cellphone. If they don't know what you are talking about, ask to be escalated to Level 2 or ask them to transfer to another customer service representative that knows what the three-letter acronym APN stands for. Q: Why is web browsing the only thing I can do? Nothing else works, not even MSN, ICQ, telnet, FTP. A: This is carrier-dependant. Some people can use telnet and FTP over BlackBerryModem just fine. However, you cannot do so with certian carriers. For example, by default T-Mobile and Cingular blocks all ports on their APN except for port 80, which prevents you from doing anything except web browsing. You have to telephone your carrier to add the appropriate data service to your plan (which may cost extra). You may need to manually override your DNS server. Q: What is the download performance of the BlackBerry modem? A: For GPRS BlackBerries such as 7290, speeds go up to about 5 to 5.5 kilobytes per second in good coverage areas. Most of the time, downloads range between 1 and 4 kilobytes per second. The experience should be similiar to a 56k dial-up modem. Be noted, pings are fairly high at >500ms, so BlackBerry Modem is not usually suitable for fast-paced online videogames. Q: I use a BES. Can I use BlackBerryModem through my BES/MDS instead? A: There is likely a special initialization string needed in order to do this. At this time, this special initialization string is unknown. Please feel free to experiment... Q: I use a BlackBerry 7510 or 7280. Can I use BlackBerryModem? A: There is no modem built into these devices. To use these devices as a modem for laptop, you have to use third-party software such as Shark Modem. Q: Who Succeeded With BlackBerry Modem? A: There is a list of success reports found in this thread, as well as another thread that lists successful system configurations: http://www.blackberryforums.com/viewtopic.php?t=2463 Q: BlackBerry Modem still doesn't work for me! A: ....Older BlackBerries that were designed before October do not have any handheld-side modem drivers available at this time, are you sure you are using a 7100, 7290, 7520, or newer BlackBerry? ...If you are getting no modem initialization at all, remove your Windows-side modem drivers and let them be detected again. ...Use only the Desktop that came on the CDROM included with a BlackBerry 7100 or 7290. If not, try downloading BlackBerry Desktop 4.0 only if you did not get a disc. ...Also, disable IP header compression in the new Step 10 added to this post. ...Test other software such as Verichat on your BlackBerry to make sure they work, before trying BlackBerry Modem. ...Finally, if your company is using a BES (4.0 or later), make sure they have the "BlackBerry IPModem" setting turned on. ...Try telephoning your carrier to get the Access Point Name added (See this list of APN by carrier), even T-Mobile sometimes forgets to add "wap.voicestream.com" to your BlackBerry. A phone call may be necessary before BlackBerry Modem works! ...If all else fails, try third party modem software, such as Shark Modem. Q: Can I do Bluetooth tethering? A: As of BlackBerryOS 4.0 and 4.1, you cannot. However, Shark Modem is mentioned to have the Bluetooth tethering capability, probably by the time you read this. Q: What is the difference between Shark Modem and this? A: This FAQ mainly covers the modem capability built into BlackBerry by RIM. However, not all BlackBerry models can be tethered to a laptop, and many carriers disable this modem feature. Most BlackBerries, however, will function with Shark Modem, especially if you are using BES. Also, Shark Modem will support Bluetooth tethering, where BlackBerryOS 4.0 and 4.1 does not. Shark Modem can be found at MobiShark Online Blackberry Store: Blackberry as a modem. Q: Where Did This Information Come From? A: This is a listing of all known original posts: http://www.blackberryforums.com/viewtopic.php?t=1092 http://www.blackberryforums.com/viewtopic.php?t=124 Quote:
Mark Rejhon | |||||
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BlackBerry Extraordinaire Posts: 1,732 Join Date: Oct 2004 Location: Fort Worth, Texas Model: 8220 PIN: FFFFFFFF Carrier: T-Mobile | Here's what a 7520 looks like. Code: ATQ0V1E0 - OK AT+GMM - COMMAND NOT SUPPORTED AT+FCLASS=? - 0,2,8 AT#CLS=? - (0,2,8) AT+GCI? - COMMAND NOT SUPPORTED AT+GCI=? - COMMAND NOT SUPPORTED ATI1 - Motorola iDEN plus series ATI2 - RAE.00.00 ATI3 - Oct/07/2004 08:18:36 ATI4 - Motorola, iDEN ATI5 - OK ATI6 - OK ATI7 - OK 8220 w/ No Data Plan Prior: BES: 7510, 7520, 7290, 7230 OWA: 7130e Post your question on the forum, don't PM me. |
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Knows Where the Search Button Is Posts: 16 Join Date: Jan 2005 Location: Seattle | Well guys, While I thought this would save me a headache and provide me with a connection option while I travel, I just blew through three Cingular reps and 2 hours on the phone trying to get this setup....only for them to say, "we don't support it". I have everything done, configured, setup, both on the pc and the BB (as outlined here and other threads) except for, getting WIX Extended Internet added to my account. I verfied with two reps that the following two are added to my bill: WIX DATA CONNECT $0.00 WRLSS INTRNT XPRS PAY PER USE $0.00 and further that ISP. Cingular and WAP.CINGULAR are both added to my account and provisioned. However noone can find WIX Extended Internet and I keep getting error 734 PPP link control protocol was terminated. I disabled header compression....I added two DNS server options that were posted here or somewhere else... What gives? If someone has added the extended internet service and they have their unit working properly, can you call cingular and get their billing code for that option and post it? |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | it's not WIX extended internet on cingular, it's something like wireless extened internet tell them to look for "extended internet". There's not that much to look through. Also, I had no luck on my cingular 7290 until I upgraded to OS 4.xxx Important info on using Cingular 7290 as Modem http://blackberryforums.com/viewtopic.php?t=2066 |
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Retired BBF Moderator Posts: 4,840 Join Date: Aug 2004 Location: Ottawa, Ontario, Canada Model: Bold Carrier: Rogers | It seems that different parts of the countries have different lineitems for the Internet connectivity on Cingular cellphones. Such as California versus the Northeast. Usually it's called "Wireless Internet Express" (W.I.X. for short) Mark Rejhon |
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Knows Where the Search Button Is Posts: 16 Join Date: Jan 2005 Location: Seattle | Where can I get 4.0 for the 7290 Cingualr unit. Please don't refer me to the Blackberry FAQ because while it does say you can use AT&T---if you follow the link it only offers 3.8 for the 7290. |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | check out the following thread (contains link) Important info on using Cingular 7290 as Modem http://blackberryforums.com/viewtopic.php?t=2066 |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | It's the only one out that is semi confirmed to work on the cingular 7290. Cingular still hasn't officially released anything, so this is just what has been used in the meantime. Nothing seems to be missing (browser, etc.). |
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New Member Posts: 5 Join Date: Jan 2005 | Hey guys. I am trying to install the modem for the blackberry, and when I select the drive under add modem device it tells me that the driver does not contain information about my hardware. Any ideas so I can get this installed and try to make this work? I would greatly appreciate it guys! -Sayajin |
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Knows Where the Search Button Is Posts: 15 Join Date: Jan 2005 Model: 8130 Carrier: Verizon Wireless | and cannot find the location for this mysterious modem driver for my 7100t. Can anyone advise? I'd like to dump my Aircard 5220 if I can. I have a 7100t, 3.8 on the h/h and 3.6.2.9 on my d/t/m. Any help would be greatly appreciated. |
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Retired BBF Moderator Posts: 4,840 Join Date: Aug 2004 Location: Ottawa, Ontario, Canada Model: Bold Carrier: Rogers | jpl, The modem driver should be automatically installed already with your 7100t. If not, use the BlackBerry desktop that came with your T-Mobile 7100t (since not all versions of Desktop 4.0 has the BlackBerry modem driver). If you are already using the T-Mobile BlackBerry Desktop, try upgrading to 4.0. Also, T-Mobile port blocking may make this issue somewhat problematic. |
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New Member Posts: 7 Join Date: Jan 2005 | Thank you for the instructions, all this is a great benefit I did not expect - when I bought my NEXTEL 7520 However can someone please explain how to use "S=2" as a dial up number when it contains an illegal character? Stonent? Win 2000 pro busts me for the "=" when I enter this as a dialing number as instructed .... I have no problem querying the modem, but cannot connect .... Please help ! |
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New Member Posts: 7 Join Date: Jan 2005 | OK Someone helped me get past that one - thank you and nevermind - Now I can send AT commands and get an OK back - but bringing up a browser does not connect to the internet - Were some steps left out in the instructions? If anyone has successfully done this with a Nextel 7520 please contact me - I would like to post a more complete solution - for general use - THANK YOU! EMAIL to: |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | you may not have access to DNS servers do you have an IP address through the modem connection? can you ping a public IP address (i.e. 216.239.39.99)? can you ping a domain name (i.e. google.com)? If you don't have an IP, you're not connected. If you can't ping a public IP address, you are only connected to an WAN, not the internet. If you can't ping the domain name, you are only missing name resolution. If you can't resolve names, you will need to find two DNS server addresses and manually provide them through the TCP/IP protocol configuration option of your Dial Up Networking connection object. |
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BlackBerry Extraordinaire Posts: 1,732 Join Date: Oct 2004 Location: Fort Worth, Texas Model: 8220 PIN: FFFFFFFF Carrier: T-Mobile | DNS server cheat... 4.2.2.1 4.2.2.2 Ok, those were GTE servers that became Verizon servers, but I've used them in an emergency to test stuff. 8220 w/ No Data Plan Prior: BES: 7510, 7520, 7290, 7230 OWA: 7130e Post your question on the forum, don't PM me. |
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New Member Posts: 3 Join Date: Jan 2005 Model: 8700c Carrier: Cingular | I tried to get Cingular to add the required "WIX" entries to my account, but they said they could not find them (talking to a "normal" customer support rep). Then, I talked with the Cingular Data Connect support folks, and they said that the BlackBerry device could not support modem connections (which I ignored) and that the WIX items are not in the billing system anymore. They said that this means they have dropped the "Pay per use" and you now have to buy a separate data plan. I went ahead and had them enter a 5MB data plan on my acct just to try it out (with the intent of cancelling it), but I still cannot get the connection to work. I am using all of the settings listed here, but I'm getting a 718 (PPP Timeout) error. :( It makes me wish that I would have stayed with ATTWS a while back since it doesn't look like they have these problems. |
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New Member Posts: 3 Join Date: Jan 2005 Location: DeBary, Florida | :( I spent quite a while on the phone with a Cingular Rep in "Data Connect Product Management" today. He says they are gertting lots of questions about using the 7290 as a modem for laptops and to date they have no solution. I have tried it using all tips listed in the forum and have had no luck. I will keep watching postings if anyone knows anythging new to try. |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | I've got a 7290 on Cingular and I use it almost every night to get online. I discussed the steps I went through here: http://blackberryforums.com/viewtopic.php?t=2066 |
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BlackBerry God Posts: 11,305 Join Date: Oct 2004 Location: Jibi's Secret Place Model: 8900 OS: 4.6.1.174 Carrier: AT&T | Quote:
and Mark, you may want to alter your APN setting for T-Mobile (atleast for BES accounts) to be wap.voicestream.com instead of internet2.voicestream.com (works for me, atleast - internet2 does not). | |
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New Member Posts: 3 Join Date: Jan 2005 Model: 8700c Carrier: Cingular | I have added the DNS entries and eliminated 718 error. My connection is now working like a champ (posting through my BB modem right now). My only question remains: Has anyone gotten Cingular to add the "WIX" entries to their account in the past week? I was told that they are no longer being offered. Thanks in advance... |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | I've heard no mention of anyone receiving Data Connect for free. I've been paying $50/month from the beginning for unlimited access outside of my voice package. |
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Thumbs Must Hurt Posts: 199 Join Date: Dec 2004 Location: Atlanta, GA Model: 8700c Carrier: Cingular | Right! I'm paying $44.99 per month for Xpress Mail with Blackberry Unlimited. I also pay for a voice plan on top of that. My modem connection is working on that plan. What Cingular once called Data Connect now seems to be called Laptop Connect. An unlimited plan on it is $79.99 per month. When I have read "Data Connect" on this thread I thought it referred to Laptop Connect. I believe you do have to pay a for the $44.99 ($49.99 if you don't have a voice plan) service in order to do a TCP/IP (modem or Verichat) connection. Dan |
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Knows Where the Search Button Is Posts: 38 Join Date: Dec 2004 Location: Lanett, AL Model: 8100 Carrier: TMOBILE | Here are the Cingular Unlimited Data Plans: Unlimited on GSM (standard phones) - 19.99 Unlimited on GPRS (blackberry) - 44.99 Unlimited on EDGE (laptop aircards) - 79.99 |
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Retired BBF Moderator Posts: 4,840 Join Date: Aug 2004 Location: Ottawa, Ontario, Canada Model: Bold Carrier: Rogers | Some users who successfully connect on T-Mobile but fail to load any webpages, may need to configure Internet Explorer to use a proxy server: 216.155.165.50 port 8080 Mark Rejhon |
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Thumbs Must Hurt Posts: 65 Join Date: Dec 2004 Model: 9700 Carrier: AT&T via Bluefish | Can anyone list the modem files. I can see some files in the Momde Drivers Directort but when I try to add from the Phone and Modem Options panel, it says files not "Specified Location does not contain information about your Hardware" |
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Knows Where the Search Button Is Posts: 15 Join Date: Jan 2005 Model: 8130 Carrier: Verizon Wireless | Yeah baby! I've got one of these to test for my company before public release. I can sense the modem but would love to get the thing past error 678. Any ideas? |
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