Baldrige National Quality ProgramNational Institute of Standards and Technology logo links to NIST homepage. 
To enhance the competitiveness, quality, and productivity of U.S. organizations for the benefit of all residents. 
 
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About BNQP
primary bulletThe Baldrige Process
primary bulletHistory of the Malcolm Baldrige National Quality Award
primary bulletFrequently Asked Questions
 
BNQP Community
primary bulletAward Recipients
primary bulletExaminers and Judges
primary bulletFoundation
primary bulletOverseers
primary bulletState & Local
primary bulletGEM Council (international)
 
Calendar
 
The Quest for Excellence® Conference
 
Regional Conferences
 
BNQP Exhibit Schedule
 
Materials Available
 
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Read more here what this is about.
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NIST logo links to NIST homepage.
 
 

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Disclaimer / FOIA

Date created: 02/26/2001
Last updated: 03/16/2010

 

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Criteria for Performance Excellence
There are three versions of the Criteria available.

  
primary bullet easy Insight: Take a First Step Toward a Baldrige
Self-Assessment (formerly e-Baldrige) Using the Baldrige Organizational Profile for Business/Nonprofit, Education, and Health Care.
  
primary bulletAre We Making Progress?  An easy-to-use employee questionnaire can help you assess your organization, now available in English and Spanish.
  
primary bulletAre We Making Progress As Leaders?  A senior leadership questionnaire designed for organizations dedicated to performance excellence.
  
primary bulletGetting Results Video: If your organization is looking for a validated integrated management approach, please take a look at this video.
 
Photo of the Baldrige National Quality Program Director, Harry Hertz, talking about Getting Results. 
  
primary bulletYour Guide to Performance Excellence: Who We Are, What We Do, What is Performance Excellence?
 Online Your Guide to Performance ExcellenceOnline Introduction to the
Baldrige Program
  
 For CEOs
primary bulletIssue Sheets: address key issues facing the CEOs of American business.
  
Comments? Questions?
Email: baldrige@nist.gov
 
BNQP Customer Service:
Phone: 301.975.2036
Fax: 301.948.3716
 
Baldrige National Quality Program
NIST
100 Bureau Drive Stop 1020
Gaithersburg, MD 20899-1020
 
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BNQP News Header
2009 Recipients Announced Early December.

bullet2009 Award Recipients
Five Recipients Announced
  
bulletThe Quest for Excellence XXII Conference
April 12-14, 2010
Registration Open
  
bulletVirtual Quest
On Demand Access to Conference Presentations
Registration Open
  
bulletFirst Local Baldrige Performance Excellence Group Launched in Columbia, MO
Article from Columbia Daily Tribune
  
bulletHeartland Health CEO Talks Value
Article from HealthLeaders Media
  
bullet2010 Baldrige Fellows Program
Prospectus & Application
  
bullet2008 Award Ceremony
YouTube video
  
bulletVice President Joe Biden's Remarks at 2008 Ceremony
YouTube video
  
bullet2010 Award Application
Now Available
  
bulletCargill Corn Milling Receives Malcolm Baldrige Quality Award
Article from The Financial (leaving BNQP website)
  
bulletI-SS National Award a Product of Hard Work
Article from the Statesville Record & Landmark
  
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Measuring What Matters Most (Using the Baldrige Education Criteria)
Article by Jeff Lucas, Deputy Director, Baldrige Program

  
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Blinded Applicant
Scoring Data
Added 9/2/09

  
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One K-12 School District's Story on The Road to a Baldrige Award

  
bulletPerformance Excellence USA Podcast: Weekly Podcast of Quality New Mexico's radio show
  
bulletConference Board Report:
A Leadership Prescription for the Future of Quality
  
bulletJudges Survey of Applicant Satisfaction
Powerpoint Presentation