Welcome to the NSW Multicultural Health Communication Service!

NSW Multicultural Health Communication Service (Multicultural Communication) provides information and services to assist health professionals to communicate with non English speaking communities throughout New South Wales. The NSW Department of Health funds the Service, and endorses the multilingual health information published on the website. There are over 450 publications on health in a wide range of languages and new publications are added regularly. Some multilingual resources produced by other services are also posted on this website and there are links to related websites.

We produce multilingual health resources, Guidelines, Protocols and Policies. We undertake research, communication and social marketing campaigns targeting people from cultural and linguistic, diverse backgrounds (CALD). We also provide advice to other agencies and workers undertaking research with CALD communities. We provide strategic advice to NSW Health, and handle enquiries from health staff about all aspects of multicultural communication.

Adobe Acrobat

All resources posted on this site are in pdf format. They can be viewed and printed with Adobe Acrobat Reader. To download this software please click here.

Guidelines, Protocols and Policies for staff working with multilingual information and all issues of Polyglot, our quarterly newsletter can be accessed in the same way.

The online publications listed on this site can be downloaded free (using Adobe Acrobat) and are correct at time of publication. Every effort is made to avoid mistakes in the English and language versions of all our publications. However mistakes can happen, and we need to know! If you have comments or corrections please send an email to mhcs@sesiahs.health.nsw.gov.au with details of the language, title and publication number. We cannot guarantee that all contact names, phone numbers and addresses are up to date, so you may need to check this information in the telephone directory.

Services

Multicultural Communication provides a number of services to health professionals working with ethnic communities, including Information and Advice on appropriate ways to communicate with people of culturally and linguistically diverse backgrounds. We answer enquiries about all aspects of multicultural communication and provide consultancy services, including communication and social marketing, campaigns targeting people from cultural and linguistic diverse backgrounds (CALD). We also provide advise to other agencies and workers undertaking research with CALD communities. We provide strategic advice to NSW Health, and handle enquiries from health staff about all aspects of multicultural communication.

About Multicultural Communication

Contains information about Multicultural Communication, including some background details about the Service, Multicultural Communication contact details, staff members and Management and Steering Committee members.